System integration
One connector keeps webshop, stock and accounting in one verified state
Anonymous DTC wellness brand · Operations & Finance
The brand ran Shopify for online sales and Odoo for stock, delivery and accounting, so orders, refunds and payouts were reconciled by hand. One controlled background service now owns that connection and checks every commerce event automatically.
Our approach
The connection was deliberately built as a background service with no new interface: the result has to be a correct record in Shopify and Odoo, not another screen. Per flow, from order to credit note and delivery, it is fixed up front what the source is, what the service may write and where it stops. Every event is stored and processed exactly once, so a restart after a timeout never produces a duplicate document. A payout is only settled once amount, fees and bank line match to the cent.
Operations and Finance only ever see a named exception, never a silent mismatch.
Before Cognima
- Compare Shopify orders, refunds and payouts against Odoo by hand
- Re-enter deliveries and stock changes across both systems
With Cognima
- Every commerce event is received, checked and linked automatically
- Stock, deliveries and credit notes sync in both directions without manual entry
- Delivery model
- Backend service, no new user interface
- Human oversight
- Ambiguous events become a named exception, never guessed
- Data & IP
- Odoo remains the accounting system of record